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Document pack for GCC real estate and facilities management firms

Brokerages and FM companies juggle service agreements, recurring invoices, NOCs, receipts and owner-facing reports. This pack keeps property paperwork consistent across buildings and clients.

Documents Real estate & FM businesses need most

The document order that works

  1. 1Quote AMC or brokerage services with scope and visit frequency.
  2. 2Sign an annual service agreement with SLA and escalation terms.
  3. 3Invoice on the agreed billing cycle and issue receipts for collections.
  4. 4Issue NOCs for fit-outs, moves and contractor access.
  5. 5Record owner association or client meetings in formal minutes.

Compliance points to get right

  • AMC scope, response times and exclusions belong in the agreement schedule.
  • Recurring invoices must remain sequentially numbered and VAT compliant.
  • Keep signed minutes for decisions taken in owner or tenant meetings.

Recurring billing without recurring disputes

Property and FM billing disputes usually come from scope drift: work performed outside the AMC, or visits missed but still billed. A clear agreement schedule plus invoices that reference the agreement and billing period settles almost all of them. Keeping both documents in the same template family means the reference fields are always populated.

Real estate & FM document FAQs

What should an AMC agreement include?

Covered assets, preventive maintenance frequency, response and resolution times, spare parts responsibility, exclusions, escalation path and renewal or termination terms.

Do brokerage commissions need a VAT invoice?

Yes. Brokerage is a taxable service in most GCC jurisdictions, so commission must be invoiced with TRN and VAT stated.

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