Is the DocMak Service Agreement Maker really free?

Yes — the first 100 agreements every 30 days are free for every user, no signup required. Upgrade to Pro (79 AED/month) if you draft more than 100 documents per month or want saved history.

Do I need a TRN or VAT number to use the Service Agreement Maker?

No. A TRN (UAE) or VAT number (KSA, Bahrain, Oman) is only required if your business is VAT-registered. If you do have one, add it to your saved company profile and DocMak will print it on every agreement automatically.

Does the Service Agreement Maker support VAT across the GCC?

Service Agreement agreements usually don't carry a VAT line. If you need a tax invoice instead, use the DocMak Invoice Maker.

Can I add my company logo and branding?

Yes. Upload your logo once and DocMak embeds it at the top of every PDF you download. Pro users can save it permanently in their reusable business profile alongside brand colour, TRN and bank details.

What format does the service agreement download in?

A clean, print-ready PDF that renders identically on desktop, tablet and mobile. Selected builders also export to Word (DOCX). You can print directly from the browser or share the document over WhatsApp and email.

Is the Service Agreement Maker usable across the GCC, not just the UAE?

Yes. Defaults are UAE-localised (AED, 5% VAT, emirate addresses), but every field is editable so the Service Agreement Maker works for KSA, Qatar, Oman, Bahrain, Kuwait and Iraq — swap the currency, tax line and language.

Does the Service Agreement Maker support Arabic or bilingual layouts?

Selected DocMak builders ship native Arabic RTL and bilingual (English + Arabic) layouts, which are preferred for service agreements destined for UAE courts, KSA ministries and Qatari banks. Where not built in, you can add an Arabic mirror block manually.

Where is my service agreement stored?

Free users keep nothing on DocMak servers — the PDF is generated in your browser and downloaded directly. Pro users can opt in to save full agreement history to the dashboard for instant retrieval and audit.

Can I edit a service agreement after I download it?

Open the Service Agreement Maker again, change any field, and re-download. Pro users can reopen any saved agreement from the dashboard, tweak it, and re-export — useful for revisions, addendums and reissues.

What if my service agreement needs to be attested or notarised?

Generate the PDF with DocMak, then take it to a UAE Notary Public or Ministry of Justice for notarisation and MoFA for attestation. Bilingual layouts speed up the process because most GCC ministries require Arabic.

Guide

How to Create a Service Agreement in the UAE

A service agreement is a agreement every GCC business will draft at some point. This pillar guide explains what a service agreement is, when you need one, the fields UAE, KSA, Qatar, Oman, Kuwait, Bahrain and Iraq expect to see, industry and country variations, common mistakes, and how to draft one in minutes with DocMak.

Open the Service Agreement Maker

Template Example FAQ

What is a service agreement?

A service agreement is part of the legal & commercial stack every GCC founder, freelancer and SME relies on. It captures the key commercial, HR or legal information for a transaction in a clean, professional format that your client, employee, supplier, bank or regulator can act on. DocMak's Service Agreement Maker produces a print-ready PDF you can email or WhatsApp in under a minute.

When to draft a service agreement

Use a service agreement whenever you draft a transaction that needs to be documented for your records, your counterparty's records or for compliance. Typical GCC use cases include serving SMEs in Dubai, Abu Dhabi, Sharjah, Riyadh, Doha and Muscat, supporting bank reconciliations, tender submissions, and meeting FTA, ZATCA, immigration and MoFA documentation requirements where applicable.

Required fields for a GCC service agreement

A compliant service agreement should include the issuing company name and address, recipient details, a unique reference number, the issue date, all line items or clauses with clear descriptions, amounts in the correct currency (AED, SAR, QAR, OMR, KWD, BHD, IQD), and a signature block. If VAT applies, include the 15-digit TRN (UAE), 15-digit VAT number (KSA), or the equivalent tax number, and show the VAT line separately.

Business use cases across the GCC

From freelancers in Dubai Media City and Riyadh to trading companies in Sharjah, JAFZA and Dammam, service agreements underpin day-to-day operations. Startups use them during due diligence, established SMEs use them for tenders and bank KYC, and cross-border operators use them to keep customs, banking and tax authorities aligned across borders.

Industry and country variations

Trading, construction, consulting, technology, retail, F&B and real-estate service agreements each have their own conventions — HS codes and INCOTERMS in trading, milestones and retention in construction, phases and rate cards in consulting. On top of industry, country-specific rules apply: UAE 5% VAT, KSA 15% VAT with ZATCA e-invoicing, Bahrain 10% VAT, no VAT in Kuwait and Qatar, and Arabic-language priority in most GCC courts.

Common mistakes to avoid

Most service agreement disputes come from a handful of avoidable errors: non-sequential numbering, missing or incorrect TRN / VAT number, vague descriptions, no Arabic version for government-facing documents, and a weak signature block. DocMak's Service Agreement Maker nudges you past all of these by default.

How to draft a service agreement with DocMak

Open the Service Agreement Maker, fill in the form fields on the left and watch a live preview render on the right. Add your logo, TRN, CR number and bank details once — DocMak remembers them for the next document. Download the finished agreement as a branded PDF, print it, or share it directly via WhatsApp and email. The first 100 documents every month are free.

Service Agreement best practices

Keep numbering sequential per year, use clear plain-English descriptions with an Arabic mirror where the service agreement will reach a court or ministry, reference related documents (LPO, quotation, contract, employment offer), and store every agreement in a searchable, backed-up folder. Pro users get the full history saved to their DocMak dashboard.

Frequently asked questions

Is the DocMak Service Agreement Maker really free?: Yes — the first 100 agreements every 30 days are free for every user, no signup required. Upgrade to Pro (79 AED/month) if you draft more than 100 documents per month or want saved history.
Do I need a TRN or VAT number to use the Service Agreement Maker?: No. A TRN (UAE) or VAT number (KSA, Bahrain, Oman) is only required if your business is VAT-registered. If you do have one, add it to your saved company profile and DocMak will print it on every agreement automatically.
Does the Service Agreement Maker support VAT across the GCC?: Service Agreement agreements usually don't carry a VAT line. If you need a tax invoice instead, use the DocMak Invoice Maker.
Can I add my company logo and branding?: Yes. Upload your logo once and DocMak embeds it at the top of every PDF you download. Pro users can save it permanently in their reusable business profile alongside brand colour, TRN and bank details.

Read all Service Agreement Maker FAQs

Business use cases for a service agreement

How founders, freelancers and SMEs across the UAE, KSA, Qatar, Oman, Kuwait, Bahrain and Iraq use a service agreement day to day.

SMEs and trading companies

Small and mid-sized companies across the GCC draft a service agreement every week to keep clients, suppliers and regulators on the same page. Whether you operate on the UAE mainland, out of a free zone, or across borders into KSA and Qatar, a clean, branded agreement makes your business look established from day one.

Freelancers and consultants

Independent consultants, designers, developers and coaches in Dubai, Riyadh, Doha, Muscat and Manama use a service agreement to project a professional image, get paid faster and avoid awkward back-and-forth with clients over missing information.

Startups raising capital

Founders pitching investors, applying for a trade licence or opening a corporate bank account are asked for service agreements as part of due diligence. A well-structured agreement signals operational maturity and shortens the review cycle at ADGM, DIFC, DMCC, QFC and similar hubs.

Cross-border operations

Companies invoicing or contracting between the UAE, Saudi Arabia, Iraq, Oman, Kuwait, Qatar and Bahrain need service agreements that respect local rules — Arabic language requirements, ZATCA e-invoicing in KSA, TRN in the UAE, CR numbers in Qatar and Oman — while staying commercially readable in English.

Required sections in a professional service agreement

Every service agreement should contain these building blocks so it holds up in front of clients, banks, courts and regulators across the GCC.

Issuer identification

Full legal name of the issuing company, trade licence or CR number, registered address in the emirate or region, contact email and phone. If VAT-registered, include the 15-digit TRN (UAE) or the equivalent tax number (KSA VAT number, Bahrain VAT account number, Oman VAT number).

Recipient details

Legal name and address of the customer, employee, counterparty or authority receiving the service agreement. For cross-border agreements, include the country and, where applicable, the recipient's tax registration number.

Unique reference and dates

A sequential reference number (unique to your business) plus the issue date, and — where relevant — an effective date, expiry date or due date. Sequential numbering is required by tax authorities across the GCC for accounting audit trails.

Clauses and definitions

Clearly labelled clauses covering scope, obligations, term, termination, governing law and jurisdiction, dispute resolution, confidentiality and any schedules. Definitions should be capitalised and consistent throughout.

Governing terms

Payment terms, delivery terms (INCOTERMS where relevant), warranties, governing law (usually UAE Federal Law or a specific emirate / DIFC / ADGM), and dispute resolution forum. Ambiguity here is what turns commercial agreements into court cases.

Signatures and authorisation

Named signatory, position, signature block and date. For legal agreements add company stamp / seal, witness lines where required, and notarisation or attestation blocks for documents that will be presented to UAE courts, ministries, embassies or MoFA.

Service Agreement checklist

Issuer legal name, trade licence and address are present and accurate
Recipient legal name, address are correct
Reference number is sequential and unique to your service agreements
Issue date (and expiry / effective date where relevant) are set
Governing law and jurisdiction are specified
Scope, obligations and term are unambiguous
Grand total or effective clauses match the sum of the parts
Signature, printed name, title, date and company stamp are in place

Service Agreement format & delivery

Page size: A4 (210 × 297 mm), portrait — the GCC business standard.
File format: PDF/A print-ready output; can be re-flowed to DOCX on request.
Fonts: System-safe fonts (Inter, Arial, Times) so the PDF renders identically on any device.
Colour mode: sRGB for on-screen sharing; safe for CMYK print at 300 DPI.
Language: English by default; Arabic RTL and bilingual layouts available on selected builders.
File size: Under 500 KB for a typical single-page agreement — easy to send over WhatsApp and email.

GCC compliance considerations

Tax, language, data-protection and attestation rules that shape how a service agreement is drafted, retained and shared across the GCC.

UAE Federal Tax Authority (FTA)

Retain business records — including service agreements — for at least 5 years for FTA audit purposes, and 15 years for real estate. Digital records are accepted provided they are readable and auditable.

KSA ZATCA e-invoicing (Fatoora)

While ZATCA rules apply to tax invoices, business records related to VAT-registered activity should be retained for at least 6 years. Non-tax documents follow the Saudi Commercial Registration record-keeping norms.

Bilingual and Arabic-language rules

Arabic is the official language of contracts, court filings and government-facing documents across the GCC. English is widely accepted commercially, but where a service agreement will be submitted to a court, ministry, immigration or a bank, provide a bilingual version — Arabic on the right, English on the left — to avoid rejection.

Data protection and confidentiality

The UAE PDPL (Federal Decree-Law 45 of 2021), KSA PDPL (2023), Bahrain PDPL and Qatar's data protection framework treat personal and commercial data in service agreements as protected. Restrict circulation, use secure delivery (email, verified WhatsApp), and store PDFs in an access-controlled folder.

Notarisation, attestation and MoFA legalisation

Certain service agreements (Powers of Attorney, corporate resolutions, real-estate transfers) must be notarised at the UAE Ministry of Justice or a Notary Public, then attested by MoFA for use abroad or by embassies for use inside the UAE. Plan turnaround of 1–5 working days.

Industry-specific variations of a service agreement

How the service agreement adapts to trading, construction, professional services, technology, retail and real estate.

Trading & wholesale

A trading company's service agreement typically references HS codes, INCOTERMS (FOB, CIF, EXW), country of origin, and packing details. Add per-line unit and quantity precision so customs brokers can process the shipment without follow-up.

Construction & contracting

Construction-sector service agreements reference the project name, LPO number, milestone or BOQ item, retention percentage and defects-liability period. Payment terms typically run to 30–60 days from certification.

Professional services & consulting

Service firms describe deliverables by phase or sprint, reference the underlying engagement letter, and split fees from reimbursable expenses. Add a scope statement to avoid disputes over what is included.

Technology, SaaS & digital

Tech companies bill in monthly or annual subscription cycles, reference the subscription plan, quote seats or usage tiers, and cite the master services agreement. Cross-border digital services from the UAE to KSA carry KSA VAT reverse-charge implications.

Retail, F&B and hospitality

Retail service agreements emphasise SKU, discount and loyalty programme references. F&B and hospitality operators add service charge (10%), municipality fee (7%) and tourism dirham where applicable, keeping them separate from 5% VAT.

Real estate & facilities

Real-estate operators reference the Ejari or Tawtheeq contract number, unit number, chiller and utility split, and any commission or brokerage RERA rules. Facilities-management service agreements reference the SLA schedule.

Country-specific guidance (7 GCC markets)

Currency, VAT rate, tax authority and language priority for a service agreement issued from — or into — each GCC market.

United Arab Emirates

Currency: AED. Documents commonly need MoFA attestation before use abroad. Federal Law No. 32 of 2021 (Commercial Companies Law) and Federal Decree-Law 33 of 2021 (Labour Law) govern most commercial and HR documents.

Saudi Arabia (KSA)

Currency: SAR. Documents for use in KSA courts must be in Arabic; English translations should be certified. Follow the Companies Law issued by Royal Decree M/132 for corporate documents.

Qatar

Currency: QAR. No VAT yet, though a GCC-wide framework is in place. Corporate documents reference the QFC or mainland CR number. Arabic is the official language for government-facing service agreements.

Oman

Currency: OMR. VAT 5% since 2021. Sultanate of Oman Tax Authority (OTA) rules apply for tax invoices; keep records for at least 10 years. CR (Commercial Registration) number replaces the UAE trade licence reference.

Kuwait

Currency: KWD. No VAT (as of writing). service agreements for Kuwaiti counterparties should reference the Civil ID or the company's Commercial Licence number. Arabic-language contracts have priority in court.

Bahrain

Currency: BHD. VAT 10% since 2022 (raised from 5%). National Bureau for Revenue (NBR) governs tax invoicing. Sequential numbering and archiving requirements are similar to the UAE FTA rules.

Iraq

Currency: IQD. No federal VAT but customs duties and specific sector taxes apply. Arabic is mandatory for government-facing service agreements; commercial contracts routinely reference both English and Arabic versions with Arabic prevailing.

Common service agreement mistakes to avoid

These are the pitfalls that turn a routine service agreement into an audit finding or a dispute.

Non-sequential or duplicate numbering

Skipping or reusing reference numbers on a service agreement triggers FTA and ZATCA audit flags and makes accounting reconciliation painful. Always number sequentially per business per year.

Missing or wrong TRN / tax number

A UAE tax invoice without a valid 15-digit TRN is not deductible input VAT for the buyer. In KSA, a missing VAT number invalidates the invoice under ZATCA rules. Double-check the field before you send.

Vague descriptions

"Services rendered" or "as agreed" is not enough. Describe each line with quantity, unit, period or deliverable. Regulators and clients both push back on vague agreements.

Ignoring the Arabic version

Even a well-drafted English service agreement can be rejected by a UAE court, KSA ministry or Qatari bank if there's no Arabic version. Provide a bilingual layout for anything that might reach a public authority.

Weak signature and stamp block

A service agreement signed without a printed name, title, date and company stamp lacks the evidentiary weight commercial partners across the GCC expect. Add all four every time.

Service Agreement glossary

Key terms every GCC founder, finance lead and legal counsel encounters around a service agreement. See the full DocMak business glossary for every term across the platform.

TRN (Tax Registration Number): The 15-digit number issued by the UAE Federal Tax Authority to every VAT-registered business. Required on tax invoices and other financial agreements.
ZATCA / Fatoora: The Saudi Zakat, Tax and Customs Authority and its e-invoicing platform, Fatoora. Governs VAT invoicing across KSA and mandates QR codes and cryptographic stamps.
MoFA attestation: Legalisation by the UAE Ministry of Foreign Affairs — required for many legal documents before they can be used abroad or in front of embassies.
Force majeure: A clause excusing performance when extraordinary events (natural disaster, war, pandemic) prevent parties from meeting obligations. Standard in GCC commercial contracts.
LPO / PO: Local Purchase Order (LPO) or Purchase Order (PO) — the buyer's formal commitment to purchase goods or services from a supplier, referenced on the matching invoice.
Free zone entity: A company licensed by a UAE free zone (DMCC, IFZA, JAFZA, DIFC, ADGM, RAKEZ, etc.), enjoying 100% foreign ownership and — under specific conditions — 0% corporate tax on qualifying income.

Continue exploring the service agreement cluster

Related documents, format vs sample references, GCC country variants and glossary terms — everything you need to master the service agreement in one place.

Documents used alongside a service agreement

Template vs example

Two ways to reference a service agreement

Service Agreement templateBlank
The blank, editable structure you fill in yourself — ideal when you already know what belongs in each field.
Service Agreement exampleFilled
A filled-in GCC sample with realistic values — use it as a reference before drafting your own.
Service Agreement guideWalkthrough
Complete walkthrough of fields, compliance and best practice.

GCC variants

Service Agreement across the GCC

Glossary terms

Key terms around a service agreement

TRN (Tax Registration Number): The 15-digit number issued by the UAE Federal Tax Authority to every VAT-registered business. Required on tax invoices and other financial agreements.
ZATCA / Fatoora: The Saudi Zakat, Tax and Customs Authority and its e-invoicing platform, Fatoora. Governs VAT invoicing across KSA and mandates QR codes and cryptographic stamps.
MoFA attestation: Legalisation by the UAE Ministry of Foreign Affairs — required for many legal documents before they can be used abroad or in front of embassies.
Force majeure: A clause excusing performance when extraordinary events (natural disaster, war, pandemic) prevent parties from meeting obligations. Standard in GCC commercial contracts.
LPO / PO: Local Purchase Order (LPO) or Purchase Order (PO) — the buyer's formal commitment to purchase goods or services from a supplier, referenced on the matching invoice.
Free zone entity: A company licensed by a UAE free zone (DMCC, IFZA, JAFZA, DIFC, ADGM, RAKEZ, etc.), enjoying 100% foreign ownership and — under specific conditions — 0% corporate tax on qualifying income.

Browse the full DocMak glossary

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