What must a service agreement include to be valid?

Issuer identification: Full legal name of the issuing company, trade licence or CR number, registered address in the emirate or region, contact email and phone. If VAT-registered, include the 15-digit TRN (UAE) or the equivalent tax number (KSA VAT number, Bahrain VAT account number, Oman VAT number). Recipient details: Legal name and address of the customer, employee, counterparty or authority receiving the service agreement. For cross-border agreements, include the country and, where applicable, the recipient's tax registration number. Miss any of these and the agreement usually comes back for correction.

UAE Federal Tax Authority (FTA) — what does that mean for my service agreement?

Retain business records — including service agreements — for at least 5 years for FTA audit purposes, and 15 years for real estate. Digital records are accepted provided they are readable and auditable.

Common mistake: Non-sequential or duplicate numbering — how do I avoid it?

Skipping or reusing reference numbers on a service agreement triggers FTA and ZATCA audit flags and makes accounting reconciliation painful. Always number sequentially per business per year.

Common mistake: Missing or wrong TRN / tax number — how do I avoid it?

A UAE tax invoice without a valid 15-digit TRN is not deductible input VAT for the buyer. In KSA, a missing VAT number invalidates the invoice under ZATCA rules. Double-check the field before you send.

Is the DocMak Service Agreement Maker really free?

Yes — the first 100 agreements every 30 days are free for every user, no signup required. Upgrade to Pro (79 AED/month) if you draft more than 100 documents per month or want saved history.

Do I need a TRN or VAT number to use the Service Agreement Maker?

No. A TRN (UAE) or VAT number (KSA, Bahrain, Oman) is only required if your business is VAT-registered. If you do have one, add it to your saved company profile and DocMak will print it on every agreement automatically.

Service Agreement Maker

Service contracts between providers and clients.

Templates

One-off service agreement

A defined engagement with fixed deliverables and fee.

Retainer service agreement

Recurring services, monthly scope and renewal terms.

Service agreement with SLA

Response times, service levels and remedies.

How it works

Step 1

Pick a template

Choose the service agreement layout closest to your purpose.

Step 2

Fill in details

Replace the sample content with accurate company and document information.

Step 3

Download or send

Download the PDF, save it for reuse, or send it by email.

Service Agreement for UAE and GCC business workflows

Defining the provider-client relationship before work starts requires more than a generic form. The Service Agreement Maker organises the information into an editable business document that can be checked before it is issued. Record the scope, deliverables, timetable, fees, VAT treatment, acceptance, intellectual property, liability and termination. Keep terminology consistent with the source contract, company register, HR file, shipment record or product evidence that supports the document.

In a UAE or wider GCC workflow, verify whether the supplier is licensed for the work, which taxes apply, and whether data, subcontracting or sector approvals need specific clauses. Do not infer regulatory, financial or technical facts; take them from current evidence and have the responsible person approve the final wording. A final review should compare names, dates, figures and authority against the source material. Save an auditable copy, download the PDF or send it by email when it is ready. Each completed version should remain traceable to its supporting business records.

Continue your workflow

NDA Generator

Mutual and one-way non-disclosure agreements.

Create

Quotation Maker

Send polished quotations to clients in under a minute.

Create

Agency Agreement Maker

Appoint agents with clear terms.

Create

Partnership Agreement Maker

Partnership and shareholder agreements.

Create

Quick answers

Service Agreement Maker

Templates

One-off service agreement

Retainer service agreement

Service agreement with SLA

How it works

Pick a template

Fill in details

Download or send

Service Agreement for UAE and GCC business workflows

You may also need

NDA Generator

Quotation Maker

Agency Agreement Maker

Partnership Agreement Maker

Service Agreement FAQs

What must a service agreement include to be valid?

UAE Federal Tax Authority (FTA) — what does that mean for my service agreement?

Common mistake: Non-sequential or duplicate numbering — how do I avoid it?

Common mistake: Missing or wrong TRN / tax number — how do I avoid it?

Is the DocMak Service Agreement Maker really free?

Do I need a TRN or VAT number to use the Service Agreement Maker?