Question 1

Is DocMak built for the whole GCC or just the UAE?

Accepted Answer

DocMak is built for all six GCC countries — United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain. You can switch business country on the invoice maker to auto-apply the correct currency (AED, SAR, QAR, KWD, OMR, BHD), VAT rate, tax-ID label (TRN, VAT Number, CR/TIN) and legal wording for each jurisdiction.

Question 2

Are the invoices UAE FTA compliant?

Accepted Answer

Yes. Our UAE tax invoices include the 5% VAT rate, TRN fields, taxable amount breakdowns, and both inclusive and exclusive tax treatment — matching UAE Federal Tax Authority (FTA) guidelines.

Question 3

Are the invoices Saudi ZATCA (Fatoora) ready?

Accepted Answer

Yes. Saudi invoices include the mandatory ZATCA fields, 15% VAT, buyer VAT number for invoices over SAR 1,000, and a Phase 1 compliant TLV Base64 QR code embedded on the PDF — aligned with ZATCA e-invoicing rules.

Question 4

What is a TRN, VAT Number or CR — and do I need it on my invoice?

Accepted Answer

Every GCC tax authority issues its own registration number: TRN (UAE FTA), VAT Number (Saudi ZATCA), VAT Registration Number (Oman OTA), VAT Account Number (Bahrain NBR), TIN (Qatar GTA) and Commercial Registration in Kuwait. If your business is registered, the tax authority requires this number on every tax invoice. DocMak shows the correct label and validation for your selected country automatically.

Question 5

Is DocMak really free?

Accepted Answer

Yes. Your first 100 documents every 30 days are free, with no signup required. Upgrade to Pro for unlimited generation, saved history and priority support.

Question 6

Do I need to install anything?

Accepted Answer

No. DocMak runs entirely in your browser on desktop, tablet and mobile — anywhere in the GCC.

Question 7

Does DocMak support Oman and Bahrain VAT?

Accepted Answer

Yes. Oman invoices default to 5% VAT with OMR and the Oman Tax Authority tax-ID format. Bahrain invoices default to 10% VAT with BHD and the NBR VAT account number format. Both use the correct legal wording for a tax invoice.

Question 8

How does DocMak handle Qatar and Kuwait, which currently have no general VAT?

Accepted Answer

Qatar (QAR) and Kuwait (KWD) invoices are issued as standard commercial invoices with 0% VAT by default, the correct local tax-ID label (TIN / Commercial Registration), and the right legal footer. If VAT is introduced in either country, the compliance engine can be updated without changing your workflow.

Question 9

Can I create a VAT-compliant invoice without accounting software?

Accepted Answer

Yes. DocMak generates fully formatted, VAT-compliant invoices directly in your browser for any GCC country. Enter your line items, add your tax registration number, and download a professional PDF — no Excel formulas or accounting subscriptions needed.

Question 10

Which cities are supported?

Accepted Answer

Every city in the GCC — including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, Riyadh, Jeddah, Dammam, Mecca, Medina, Doha, Al Wakrah, Kuwait City, Hawally, Muscat, Salalah, Sohar, Manama and Riffa.

Question 11

Do quotations and proformas also need VAT?

Accepted Answer

In VAT-registered countries (UAE, Saudi Arabia, Oman, Bahrain) quotations and proforma invoices should show VAT separately when the final invoice will be taxable. Our tools let you toggle VAT on or off per line and display the correct percentage — 5% (UAE/Oman/Saudi standard-rated up to 2020), 15% (Saudi), 10% (Bahrain) — so clients see the expected total.

Question 12

What makes DocMak different from Word or Excel templates?

Accepted Answer

DocMak gives you a unified platform where every document uses your saved business profile, logo, and branding — and applies the correct GCC VAT rules automatically. No formatting, no copy-paste, no compliance guesswork.

Question 13

What is the difference between a tax invoice and a simplified tax invoice in the GCC?

Accepted Answer

A tax invoice is the standard B2B document and must include full supplier and buyer details, including both parties' tax registration numbers. A simplified tax invoice is issued for lower-value B2C sales — the UAE FTA allows simplified invoices for supplies under AED 10,000, Saudi ZATCA allows them for B2C sales regardless of value, and Bahrain NBR follows a similar approach. DocMak toggles between the two formats automatically.

Question 14

Do I need to issue invoices in Arabic in Saudi Arabia and Oman?

Accepted Answer

Yes. Saudi ZATCA and the Oman Tax Authority both require Arabic to appear on the tax invoice. English is permitted as a supplementary language. DocMak's Saudi and Oman invoice tools include an Arabic layer alongside English so the document satisfies the mandatory language requirement.

Question 15

How does DocMak handle currency formatting in the GCC?

Accepted Answer

AED, SAR and QAR are formatted to two decimal places. KWD, OMR and BHD are formatted to three decimal places, because their fils sub-unit is 1/1000 of the main unit. DocMak's compliance engine applies the correct precision for every country automatically — a subtle detail that banks and finance teams check.

Question 16

Can DocMak issue credit notes and debit notes?

Accepted Answer

Yes. Credit notes are issued to reverse or partially cancel a taxable supply — for returns, discounts after invoicing, or corrections. Debit notes increase the value of an original invoice. Both must reference the original tax invoice number and are recognised by UAE FTA, Saudi ZATCA, Oman OTA and Bahrain NBR as valid corrective documents.

Question 17

Are DocMak's HR letters accepted by GCC labour authorities and banks?

Accepted Answer

DocMak's HR letters — salary certificates, experience certificates, employment verification, NOCs, offer letters and warning letters — follow the format expected by UAE MoHRE, Saudi HRSD, Qatar MADLSA, Kuwait PAM, Oman MoL and Bahrain LMRA, and by the major banks operating in the region. Adding a company stamp and authorised signature on the printed PDF is typically all that is required.

Question 18

Can I attest a document generated on DocMak?

Accepted Answer

Yes. Documents such as experience certificates, shareholder resolutions and sale-of-goods agreements can be attested through the standard channels — Ministry of Foreign Affairs, notary public and, where required, embassy attestation — after printing and signing. DocMak's document templates are structured to meet the layout expectations of GCC notaries.

Question 19

Does DocMak store my data?

Accepted Answer

Only if you choose to sign in. Documents generated on the free flow are created entirely in your browser and never uploaded. When you sign in to save documents, they are stored on encrypted infrastructure and are only accessible to the signed-in workspace.

Question 20

Can I use DocMak on mobile?

Accepted Answer

Yes. DocMak runs entirely in the browser and adapts to phone, tablet and desktop. You can create, preview and download a tax invoice from a mobile browser in the UAE, Saudi Arabia or anywhere in the GCC without installing an app.

Question 21

Does DocMak integrate with accounting software?

Accepted Answer

DocMak exports polished PDF and Word documents that plug into any accounting workflow. Finance teams routinely attach DocMak PDFs to QuickBooks, Zoho Books, Xero, Odoo and locally popular accounting stacks used across the GCC.

Question 22

Is DocMak suitable for tender submissions?

Accepted Answer

Yes. Company profiles, capability statements, quotations, proformas and letters of intent generated on DocMak are used in tender submissions across UAE, Saudi and Qatar public and private procurement. Templates are designed to meet the presentation standards expected by GCC tender committees.

GCC business document questions, answered

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